West End Veterinary Clinic: Concierge Medicine Program
Program Overview: The Concierge Medicine Program at West End Veterinary Clinic delivers proactive, personalized pet healthcare through advanced remote monitoring, real-time veterinary support, and exclusive wellness benefits. This premium service enhances ongoing care and strengthens our commitment to your pet's long-term health and happiness.
Core Benefits
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Monthly Telehealth Visits
- One complimentary telehealth visit per month to review diet, medications, activity, PetPace Collar monitoring data, etc. (These appointments do not roll over)
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Priority Veterinary Access
- Same-day or next-day in-clinic appointments are reserved for concierge members.
- Extended appointment duration to ensure we can cover all of your concerns (note this cannot be guaranteed for same-day appointments)
- Dedicated surgery slots for concierge program members
- Guaranteed same-day drop-off appointments (before noon, some restrictions apply)
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Exclusive Member Discounts
- Reduced pricing on PetPace collars.
- Special offers from The Farmer’s Dog.
- Discounted enrollment fees for West End Wellness Plans.
- Members Only events and promotions
Specialized Program Tracks
Chonky Challengers – For pets needing structured support with obesity or weight-related issues.
- Monthly weigh-ins with body condition scoring, stance analysis, and muscle condition scoring
- Custom diet and exercise plans updated monthly.
- Activity and calorie tracking via PetPace.
- Regular social media highlights (opt-in with owner consent).
Silver Snoots – For senior pets requiring enhanced comfort, mobility, and monitoring.
- Gentle exercise routines tailored to age and health.
- Monthly weigh-ins with body condition scoring, stance analysis, and muscle condition scoring
- Monitoring of pain index and activity via PetPace.
- Additional data tracking as needed for chronic conditions
- Medication adjustments informed by tracking data and client feedback.
- Monthly prescription reviews.
- Regular social media highlights (opt-in).
Nervous Nellies – For our pets in need of support for anxiety and other behavioral issues.
- Monthly reviews of anxiety medications and training regimes
- Weekly 5-10 minute happy visits with the doctors to improve patient comfort with the clinic environment.
- Longer appointment times to improve patient comfort with examination and vaccinations
Eligibility & Enrollment
- Available to all patients of West End Veterinary Clinic. The program will be most beneficial to those pets who can comfortably wear a PetPace collar for data tracking.
- Monthly Subscription: $89
Get Started: Contact our front desk team to enroll your pet in the WEVC Concierge Medicine Program. Let’s take a smarter, more proactive approach to your pet’s health—together.